PRIVACY POLICY

INTRODUCTION

Camden Spa and E- Shop Camden Street respect your (“You” and “Your”) privacy. This “Privacy Policy” describes how the Company collects, uses, maintains, discloses, and protects Personal Information (defined below), as well as the rights and choices You have regarding Your Personal Information, including how You can access and update Your Personal Information. This Privacy Policy was last amended January 22, 2021 “Personal Information” is information that identifies You or could be combined by the Company or the Company’s services providers or affiliates with other information to identify You. By accessing or using the Company’s website located at www.camdenspa.com and www.eshopcamdenstreet.ca (the “Website”) or any content on or through the Website, You signify Your consent to the terms of this Privacy Policy and Your intent to be legally bound by them. If You do not agree with any terms of this Privacy Policy, please do not access or use the Website or any content on or through the Website, or otherwise submit any Personal Information to the Company.


 

TYPES OF PERSONAL INFORMATION COLLECTED

The Personal Information the Company collects about Camden Street Shop and Camden Spa will depend on the manner in which You access or use the Website or any content on or through the Website and may include:

▪ Your name, age, or contact information, such as Your mailing address, telephone number, or email address, or other similar information associated with You;

▪ Your location, time-zone setting, network information, device type, browser type and version, browser plug-in types and version, operating system and platform, language, standard web log data, and IP address used to connect Your computer to the Internet or other similar identifier, or the equipment You use to access or use the Website and

usage details;

▪ Data on the pages, services, or content Camden Street Shop and Camden Spa access or use on or through the Website, including  the  amount  of  time  You  spend  on  certain  pages,  products  or  services You viewed or searched for, clickstreams to, through, and from the Website, page response times, downloads and download errors, page interactions, or methods used to browse away from the Website;

▪ Billing or account information, if applicable; and

▪ Any other Personal Information that You choose to submit to us.


 

The Website and any content provided on or through the Website is not directed to any person who is not the legal age of majority under applicable law.  The Company will not knowingly collect Personal Information from any person who is not the legal age of majority under applicable law.


 

METHODS FOR COLLECTING PERSONAL INFORMATION

The Company takes steps to ensure that any Personal Information we collect about You is adequate for, relevant to, and not excessive for the uses of such Personal Information, as described by this Privacy Policy.


 

Information Provided to the Company by You

Personal Information the Company collects from You on or through the Website and as a result of Your access to or use of the Website or any content on or through the Website may include Personal Information You provide the Company directly, for example by:

▪ Submitting, posting, publishing, displaying, or otherwise transmitting user generated content;

▪ Filling in forms, making search queries, or corresponding with the Company on or through the Website, or otherwise communicating with the Company by any means including by phone, email, or other electronic messaging; or

▪ If applicable or available through or on the Website: creating or registering for an account; subscribing, purchasing, or requesting information on a service or product; entering a contest or promotion; or otherwise engaging with the Company through inter-action points that might exist from time-to-time between You and the Company.


 

Information Collected by the Company through Technological Means

The Company may also use cookies or other technological collection methods to collect information, some of which may be Personal Information, about:

▪ The device or equipment You use, including information about Your computer or mobile device, internet connection, IP address, operating system, and browser type; or

▪ Your browsing activities and patterns, including information about Your visits to the Website such as traffic data, location data, logs, and other similar communication data.

This information helps the Company improve the Website and the content available on or through the Website and otherwise improve the services of the Company by:

▪ Helping the Company understand audience sizes and usage patterns on the Website;

▪ Allowing the Company to tailor the Website to Your preferences and interests; and recognizing You when You visit the Website multiple times.

 

The technologies used by the Company to automatically collect the information described above may include cookies, which are small files placed on the hard drive of Your computer. You can turn off cookies using Your internet browser but doing so may limit or remove certain parts of the Website, certain content on the Website, or the functionality of the Website.


 

 

Third-Party Features

 

Third Parties

We do not provide site visitors with access to information we have collected.

Currently, we do not partner with any ad server companies. Nonetheless, if we do in the future,
 

The Website may include, integrate, or rely on links, plug-ins, services, social networks, content, or applications of third parties. Your access or use of such links, plug-ins, services, social networks, content, or applications may allow the third-party provider to collect or share information about You, some of which may be Personal Information. The Company does not control such third parties’ use of cookies or similar technologies – if You would like to know more about how these third parties use such technologies, You should contact the responsible provider directly. The Company does not accept any responsibility or liability for the privacy policies of any such third parties or their compliance or non-compliance with such privacy policies.


 

USING AND DISCLOSING PERSONAL INFORMATION
 

Use of Personal Information by the Company

The Company collects Personal Information to provide You with a secure, smooth, efficient, and customized experience through or on the Website or any content on the Website. The Company may use Your Personal Information to:

▪ Provide You with content, services, or products on or though the Website;

▪ Customize, measure, and improve the Website or content provided on or through the

Website, or otherwise analyze or manage the Company’s business operations or Website performance;

▪ Prevent prohibited or illegal activities, loss, or fraud, enforce the Company’s Terms of

Use, or otherwise protect the security or integrity of the Website or the Company’s business;

▪ Deliver  targeted  marketing,  service  update  notices,  or  promotional  offers  based  on Your communication preferences;

▪ Send You things in the mail or through other channels, such as products or services that You have requested; register You for, or authenticate You when You sign into, an account or online services or when You purchase a product or service, or to provide You with notices about such accounts, subscriptions, or purchases;

▪ Provide You notice about changes to the Website, this Privacy Policy, or the Company’s Terms of Use;

▪ Otherwise fulfill the purposes for which You have provided Personal Information or that were described when such Personal Information was collected; or

▪ Carry out other purposes that are disclosed to You and to which You consent, or which are otherwise permitted or required by law.


 

The  Company  may  combine  all  the  Personal  Information  the  Company  collects,  including Yours, in order to analyze and understand aggregate trends.


 

Third-Party Transfers

The Company may transfer Your Personal Information to third parties that assist the Company with the use of Personal Information described in “Use of Personal Information by the Company”, above. Such third parties may combine Personal Information provided by the Company with other information that they have independently collected from or about You. Some third parties may be located outside of Canada and may accordingly be subject to laws that are different from those in Canada.

 

The Company requires that all third parties that received any Personal Information from the Company use the same standards as the Company in using, maintaining, disclosing, and protecting such Personal Information.

 

The Company may share or sell aggregated, non-personally-identifiable information to third parties. For clarity, the Company does not sell Personal Information. The Company may also share aggregated, non-personally-identifiable information publicly to show trends about the general use of the Website, or any content, services, or products provided on or through the Website.


 

Other Disclosures of Personal Information

The Company may disclose Your Personal Information if necessary to collect a debt from You or where the Company has reason to believe that such Personal Information is relevant to the investigation or decision to investigate a breach of the laws of Canada, a province or territory of Canada, or a foreign jurisdiction, and the Company is legally permitted or required to do so, or to otherwise comply with any court order, law, or legal process, including in response to any government or regulatory request or process, in accordance with applicable law. The Company may also disclose Your Personal Information, if necessary, to enforce this Privacy Policy or the Company’s Terms of Use, or if the disclosure is necessary to protect the rights, property, or safety of the Company, the Website, users of the Website, or third parties.


 

The Company may transfer information about You, including Personal Information, in connection with a merger or sale (including any transfers made as part of an insolvency of bankruptcy proceedings) involving all or part of the Company’s business or as part of a corporate reorganization or stock sale or other changes in corporate control.


 

ACCESS AND CORRECTION

You have the right to access Your Personal Information and to request a correction to Your Personal Information if You believe it is inaccurate. If You would like to access Your Personal Information, or have Your Personal Information corrected or deleted, please contact the Company in the manner set out by this Privacy Policy. The Company may charge You a fee to access Your Personal Information and will notify You in advance of any such fee.
 

The Company will provide You with access to Your Personal Information in accordance with applicable privacy legislation, and may decline to provide You access to Your

Personal Information on the basis that such Personal Information is:

▪ Protected by solicitor-client privilege; or

▪ Part of a legal proceeding, government or regulatory investigation or process, or otherwise part of a formal dispute resolution process.
 

Where the Company is unable to provide You with access to Your Personal Information, reasons will be provided subject to any legal or regulatory restriction.

 

You may have the right to withdraw the consent You have provided under this Privacy Policy in certain circumstances. To withdraw Your consent, if applicable, please contact the Company in the manner set out by this Privacy Policy.


 

DATA SECURITY

The security of Your Personal Information is important to the Company. The Company protects Your  Personal  Information  by  maintaining  physical,  organizational,  and  technological safeguards against unauthorized access, unauthorized disclosure, theft, or misuse appropriate to the  sensitivity of such Personal Information. Personal Information collected by the Company may only be accessed by persons within the Company who require access to provide You with access to, use of, or content, services, or products provided on or through the Website. The Personal Information the Company collects is maintained at 201 Queen St. East, Ground 1st Floor, Toronto, ON M5A 1S2 Canada

Although the Company takes measures to protect against data breaches and unauthorized access to Your Personal Information, no company can completely mitigate the risks of such breaches or unauthorized access and no website is fully secure. The Company cannot guarantee that hacking, data loss, breaches, or other unsanctioned access of the Company’s security systems will never occur. Accordingly, You should not submit or otherwise provide Personal Information to the Company by any means if You consider that Personal Information to be sensitive.
 

Except as otherwise permitted or required by applicable law or regulation, the Company retains Personal Information only for as long as necessary for the purposes for which such Personal Information was collected. The Company reserves the right to use anonymous and de-identified information, including anonymized or otherwise de-identified Personal Information, for any legitimate business purpose without further notice to You and without Your Consent.


 

CHANGES TO THE PRIVACY POLICY

The Company reserves the right to amend this Privacy Policy for any or no reason, at any time, and from time to time in accordance with the terms of this Privacy Policy. 

 

The Company will reflect any such amendments on the Website. Your continued access to or use of the Website or any content on or though the Website after any such amendment constitutes Your acceptance of the Privacy Policy as then amended. The Company includes the date this Privacy Policy was last amended at the top of this page.


 

CONTACT INFORMATION AND CHALLENGING COMPLIANCE

The Company has appointed a privacy officer responsible for ensuring compliance with this Privacy Policy. If You have any questions regarding this Privacy Policy or Your Personal Information, please contact the Company’s privacy officer at:

Attention: Manager/ Privacy Administrator

Email: info@camdenspa.com

Telephone: 416-556-0359

Address: 201 Queen St. East, Ground 1st Floor, Toronto, ON M5A 1S2 Canada

 

 

 

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Disclaimer

User Agreement

Camden Spa, E-Shop Camden Street and its owners and employee(s) will not be held responsible for any results obtained from the purchase of any products or equipment. Customers are advised to conduct their own tests to determine efficacy, safety and suitability of purchased skin/nail care products or equipment. We will not be held responsible for irresponsible use of our products or equipment. Any information regarding the description of the products or step by step instruction are at the discretion of the customer and can only be recognized as educational information.

By acknowledging this contract and using this site, you accept without limitation all the terms and condition listed above in this User Agreement. You hereby waive all claims against Camden Spa and its owners/employees arising from your use of this site, the information it contains and the products it sells.

Information

Our web server collects the domain name of visitors, the email addresses of those who communicate with us via email, information on what pages visitors’ access or visit and information volunteered by the customer (surveys, site registrations or payment information).

The information we collect is used for internal review and content improvements, as well as to notify customers about updates to our website and contact them for marketing purposes. This information is discarded afterwards. We do not offer visitors the ability to have factual inaccuracies corrected in the information we hold. However, registered customers may change their account information at any time by logging into the site with their login information, contacting us by email or contacting us by phone.

 

Contact

If you no longer want to receive emails regarding new products and promotions, please click the Unsubscribe button at the bottom of the email.

We do not share your information with any third parties, other than the shipping companies that ship your products to the address provided when ordering.

If you provide us with your postal address online, you may receive periodic mailings from us with information on new products, services or upcoming events. If you do not wish to receive this mail, please Unsubscribe or let us know by calling or emailing us.

 

Those who provide us with their phone numbers online will only receive phone calls regarding orders they have placed.

We may use customer information for new, unanticipated uses not previously disclosed in our privacy policy. If our information practices change, we will notify you of the policy change and provide you with the ability to opt out.

Customers may prevent their information from being used for purposes other than which it was originally collected. Please email or call us to let us know.

 

 

Security

When we transfer or receive certain types of sensitive information (financial, health, etc.), we redirect visitors to a secure server and will notify visitors through a pop-up screen on our site. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you.

If you feel that this site is not following its stated information policy, you may contact us at the above addresses, phone number, or email.